The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or away and can raise and lower temperatures to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy provider for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it without help or call a HVAC specialist like Haselhoff Air Solutions. If you’re installing it without help, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback as the thermostat can draw adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get enough power, Nest says you might encounter some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is producing odd noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t switch on or turns off and on rapidly in a short period of time.

You could believe something is suspect with your heating and cooling system, but if you just got the Nest, it’s best to begin with your thermostat right away. This is especially true if the weather is temperate, and you haven’t been using your heat or air conditioning frequently.

Our Professionals Can Fix Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t solve the problem, a smart thermostat pro including one from Haselhoff Air Solutions can support you. We can pinpoint the malfunction and put in a C-wire, if necessary.

Smart thermostats like the Nest are designed to make your life simpler, through automatic energy-efficient programming and the option to monitor settings while you’re away from home. It’s a frustrating experience when yours won’t operate correctly, but our heating and cooling specialists at Haselhoff Air Solutions can resolve the issue quickly.

If you’re running into atypical heating and cooling behavior with your new Nest, give us a call at 515-450-8739 to schedule your appointment right away.