The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or gone and can adjust temperatures to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy supplier for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it yourself or contact a HVAC pro like Haselhoff Air Solutions. If you’re installing it on your own, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue as the thermostat can draw adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is better than older programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t draw adequate juice, Nest says you may run into some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is creating strange noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously running, won’t run or turns off and on repeatedly in a short period of time.

You may believe something is up with your heating and cooling system, but if you just installed the Nest, we suggest you start with your thermostat initially. This is especially timely if the weather is temperate, and you haven’t been relying on your heat or air conditioning consistently.

Our Pros Can Solve Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting on your own but can’t fix the problem, a smart thermostat professional including one from Haselhoff Air Solutions can support you. We can determine the issue and add a C-wire, if required.

Smart thermostats including the Nest are created to make your life simpler, with automatic energy-efficient programming and the ability to check settings while you’re on the go. It’s an annoying experience when yours won’t operate like it should, but our heating and cooling pros at Haselhoff Air Solutions can take care of the issue in no time.

If you’re going through strange heating and cooling behavior with your new Nest, give us a call at 515-450-8739 to request your appointment today.